RETURNS MANAGEMENT
Built-in RMA Management
RETURNS MADE EASY
For many modern ecommerce brands, offering rich Returns support is not just optional, it’s essential. We get it. And that’s why Amplifier offers integrated Returns Management that brings your voice into the process. Our platform provides you many ways to build rich support tools into your customers’ interactions. You can choose whether each SKU is returnable, if so, set how long the customer has to send it back. You can even provide a unique message clarfying your reason for an item’s return policy.
Returns Management Features
-
Easy to use Self Service
Our tools enable your customer service teams to generate RMAs automatically from our platform. Our dock is then notified electronically for what to expect.
-
Set Per SKU Policies
You can set Returnability by individual SKU. That means you can allow returns for only the products you want and not for others. You can even set the window of time they can make the return.
-
Truly Integrated
Amplifier has built customized RMA processing logic into our platform. You get the peace of mind knowing the same inventory control teams and practices encompass the entire life cycle.
-
Built-In Postage Labels
We not only handle the RMA itself, our platform can generate a USPS-friendly shipping label to make it easy for your customers to drop into any mail stream.